Terms of Service

By accessing or using the Sutr Clothing website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all users, including browsers, customers, merchants, and contributors.

To place orders and access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Update your information when necessary
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Product Availability

• Products are subject to availability
• We reserve the right to discontinue products at any time
• Product images are for illustration purposes only
• Actual colors may vary due to display settings

Pricing

• All prices are in Indian Rupees (INR) unless stated otherwise
• Prices include applicable taxes
• We reserve the right to change prices without notice
• Promotional offers are subject to terms and conditions

Order Process

• Orders are subject to acceptance and availability
• We may cancel orders at our discretion
• Order confirmation does not guarantee shipment
• You will receive email notifications about order status

Payment Terms

• Payment is required at the time of order
• We accept major credit cards, debit cards, and digital wallets
• All payments are processed securely through trusted providers
• Failed payments may result in order cancellation

Shipping Policy

• We ship to addresses within India
• Shipping costs are calculated at checkout
• Free shipping may be available for orders above certain amounts
• Processing time is 1-3 business days

Delivery Terms

• Delivery times are estimates and not guaranteed
• You are responsible for providing accurate delivery information
• Risk of loss transfers upon delivery
• Signature may be required for delivery

Return Policy

• Returns accepted within 30 days of delivery
• Items must be in original condition with tags attached
• Underwear, swimwear, and custom items are non-returnable
• Return shipping costs are customer's responsibility

Refund Process

• Refunds processed within 5-7 business days after return receipt
• Refunds issued to original payment method
• Original shipping costs are non-refundable
• Damaged or defective items are fully refundable

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or conduct security attacks
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm other users
• Spam or send unsolicited communications
• Interfere with website functionality

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Sutr Clothing and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works without our written permission.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Accuracy or reliability of information

In no event shall Sutr Clothing be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use. Our total liability shall not exceed the amount paid for the specific product or service that gave rise to the claim.

We reserve the right to terminate or suspend your account and access to our services at any time, with or without notice, for violation of these terms or for any other reason. You may also terminate your account at any time by contacting us.

These terms are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in India.

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.

If you have questions about these Terms of Service, contact us:

• Email: legal@sutr.store
• Customer Support: contact@sutr.store
• Hours: Monday to Saturday, 10am - 6pm