Privacy Policy

Personal Information

• Name, email address, and phone number when you create an account
• Shipping and billing addresses for order processing
• Payment information (processed securely through third-party providers)
• Order history and preferences

Automatically Collected Information

• Device information (browser type, operating system)
• IP address and location data
• Website usage patterns and analytics
• Cookies and similar tracking technologies

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our products and services
• Personalize your shopping experience
• Send promotional emails (with your consent)
• Prevent fraud and ensure platform security
• Comply with legal obligations

We may share your information with:

• Service Providers: Payment processors, shipping companies, and email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of business

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure payment processing through trusted providers
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Improve website functionality and performance

You can manage cookie preferences through your browser settings.

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and data
• Object to certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@sutr.store

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this privacy policy or our data practices, contact us:

• Email: privacy@sutr.store
• Customer Support: contact@sutr.store
• Hours: Monday to Saturday, 10am - 6pm